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    Katrina Horne

    Katrina Horne

    Recent Posts by Katrina Horne:

    by Katrina Horne, on Nov 28, 2023

    Communication is key for developing relationships with prospects and customers. This is why it's worth logging communication such as emails, calls, and meetings to your CRM. In this blog, we …

    Topics:CRMCustomer ServiceSales OperationsCustomer Experience

    by Katrina Horne, on Apr 30, 2021

    One study shows that 2 out of 3 CRM projects fail. In the same study, 38% of organizations reported a lack of IT support for CRM initiatives. 43% of CRM …

    Topics:CRMHubSpot

    by Katrina Horne, on Apr 23, 2021

    (last updated April 6, 2022) Post-it notes, whiteboards, and spreadsheets can only take your business so far, especially for a remote team like ours. Don’t get us wrong, those tools …

    Topics:Team BuildingLeadershipTech StackGrowth MindsetCompany Culture

    by Katrina Horne, on Apr 14, 2021

    (last updated May 20, 2022) Slack professes its platform to be the future of business communication, and we completely agree! Whether your company is in-office or works remotely, we’re willing …

    Topics:SlackTech Stack