Growth Marketing Team Blog

Growth Marketing Resources

Sharing the knowledge that helped us grow.

Latest blogs from Growth

by Ginny Grimsley, on Mar 16, 2022 11:38:06 AM

HubSpot is all about its customers AND yours, so, this month, they’ve dropped some major upgrades to our favorite Service Hub features. Now, it’s even easier to delight the people …

Topics:HubSpotB2BCustomer RetentionClient ExperienceClient ServiceCustomer ServiceCustomer Success

by Ginny Grimsley, on Feb 18, 2022 8:30:00 AM

When your customers have a delightful experience with your business, they become promoters of it. And thus, the flywheel spins with great energy–building your business stronger with every rotation. But …

Topics:CRMHubSpotCustomer ServiceCustomer SuccessCustomer Experience

by Ginny Grimsley, on Feb 10, 2022 8:30:00 AM

When you connect HubSpot to your ecommerce website, you learn a lot about what your customers–and potential customers–actually need. In fact, every touch to your website is valuable data that …

Topics:Inbound MarketingHubSpotB2BSalesCustomer SuccessEcommerce

by Ginny Grimsley, on Feb 7, 2022 8:30:00 AM

Positive customer reviews = social proof = more customers. We know that’s how it works because we all look for reviews when we’re thinking about buying something (+ statistics back …

Topics:HubSpotB2BRelationship BuildingClient ExperienceClient ServiceCustomer ServiceCustomer Success

by Ginny Grimsley, on Feb 1, 2022 8:30:00 AM

Nothing can take the place of good ole human-to-human conversation to solve a problem and offer up a perfect solution. However, online customers need online solutions that, more and more, …

Topics:HubSpotClient ExperienceTechnologyCustomer ServiceHubSpot Optimization ServicesCustomer Success

by Growth Marketing Firm, on Jan 26, 2022 12:06:34 PM

When we named the firm “Growth,” we had no idea #thismuchgrowth (!) would happen this quickly, but, when you have a team assembled around the idea of heads-down work that …

Topics:HubSpotGrowth CultureLeadershipGrowth MindsetCompany CultureStorytellingCustomer Success